Retail Customer Experience Associate (Part-Time)

Dollar Tree, Inc.; Elkview (WV); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience. The role involves assisting customers, handling transactions at the register, stocking shelves, and maintaining a clean, safe store environment in Elkview, West Virginia.

The position is part-time, with duties including merchandise receiving and aiding in unloading trucks. Strong communication, organizational skills, and customer-focused service are essential for success.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store including bathrooms, floors, and trash.

Skills

Customer service

Communication

Organization

Problem-solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience. The role involves assisting customers, handling transactions at the register, stocking shelves, and maintaining a clean, safe store environment in Elkview, West Virginia.

The position is part-time, with duties including merchandise receiving and aiding in unloading trucks. Strong communication, organizational skills, and customer-focused service are essential for success.