Retail Customer Experience Associate (Part-Time)

Dollar Tree, Inc.; Buchanan (VA); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a Customer Service Associate to join our store team and deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and maintain a clean, safe environment for shoppers and colleagues.

The role requires a high school diploma or equivalent, plus strong customer service and organizational skills. This is a part-time position with competitive pay and opportunities for growth within our store network.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks for stock replenishment.
• Maintain a clean, safe, and respectful store environment.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Follow instructions

Lifting 30-50 lbs

Organizational skills

Communication skills

Problem-solving

Decision-making

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a Customer Service Associate to join our store team and deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and maintain a clean, safe environment for shoppers and colleagues.

The role requires a high school diploma or equivalent, plus strong customer service and organizational skills. This is a part-time position with competitive pay and opportunities for growth within our store network.