Retail Customer Experience Associate I

dollartree

West Columbia (SC)

On-site

USD 17,000 - 22,000

Part time

12 days ago
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree in West Columbia, SC is seeking a part-time Customer Service Associate to help deliver a friendly shopping experience. You will assist customers, handle cash transactions, stock shelves, and maintain store cleanliness.

The role requires you to lift 30–50 lbs, follow instructions, and provide strong customer service and teamwork. Equal opportunity employer; we invite qualified applicants from all backgrounds.

Qualifications

  • High school diploma or equivalent is preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Excellent customer service and relationship management skills are required.
  • Strong organizational and communication skills are required.
  • Strong problem-solving and decision-making skills are required.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions while working assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked, and recover merchandise.
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
  • Other duties as assigned*

Skills

Customer service experience
Follow instructions
Interpret documents
Lifting 30-50 lbs
Communication skills
Organizational skills
Problem solving
Decision making
Retail experience

Education

High school diploma or equivalent

Job description

Dollar Tree in West Columbia, SC is seeking a part-time Customer Service Associate to help deliver a friendly shopping experience. You will assist customers, handle cash transactions, stock shelves, and maintain store cleanliness.

The role requires you to lift 30–50 lbs, follow instructions, and provide strong customer service and teamwork. Equal opportunity employer; we invite qualified applicants from all backgrounds.

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