Retail Customer Experience Associate I

dollartree; Pocahontas (AR); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Pocahontas, AR is seeking a Customer Service Associate to help shoppers with questions, process transactions, stock shelves, and maintain a clean, safe store.

The role emphasizes friendly customer service, teamwork with associates and leaders, and adaptability to the fast-paced retail environment. Part-time position with responsibilities including unloading, stocking, and ensuring merchandise is available.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks.
• Ensure a clean, safe, and respectful store environment.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Decision making

Physical stamina

Retail experience

Education

High school diploma or equivalent

Job description

Family Dollar in Pocahontas, AR is seeking a Customer Service Associate to help shoppers with questions, process transactions, stock shelves, and maintain a clean, safe store.

The role emphasizes friendly customer service, teamwork with associates and leaders, and adaptability to the fast-paced retail environment. Part-time position with responsibilities including unloading, stocking, and ensuring merchandise is available.