Retail Customer Experience Associate I

Dollar Tree Stores INC; Atlantic Highlands (NJ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience. You’ll assist customers, process sales, stock shelves, and maintain clean, safe store conditions.

This part-time role at our Atlantic Highlands location emphasizes friendly service, accurate cash handling, and teamwork with store leaders. You’ll engage customers, follow instructions, and support merchandise receiving and restocking as needed.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Follow instructions

Retail experience

Stamina/Physical ability

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience. You’ll assist customers, process sales, stock shelves, and maintain clean, safe store conditions.

This part-time role at our Atlantic Highlands location emphasizes friendly service, accurate cash handling, and teamwork with store leaders. You’ll engage customers, follow instructions, and support merchandise receiving and restocking as needed.