Retail Customer Experience Associate - Flexible Schedule

The TJX Companies, Inc.; Monrovia (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health/dental/vision

Paid holidays/vacation/sick

Job summary

TJ Maxx, part of The TJX Companies, Inc., in Monrovia, CA, is hiring to deliver a top-tier customer experience in a fast-paced store environment. The role emphasizes engaging with customers, processing purchases, and supporting merchandising and loss-prevention standards.

You'll join a team that values honesty, integrity, and collaboration, with opportunities to grow. Starting pay ranges from $16.90 to $17.40 per hour, with benefits including associate discounts, 401(k) contributions, and

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking in a fast-paced retail environment.
• Able to adapt to changes and handle unexpected situations.
• Ability to lift heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience is preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports a positive store culture through honesty, integrity, and respect.
• Accurately rings purchases/returns and counts change per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows standards.
• Processes and prepares merchandise for the sales floor per procedures.
• Initiates and participates in store recovery throughout the day.
• Maintains cleanliness and recovery standards for the store floor.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multitasking

Adaptability

Heavy lifting

Teamwork

Retail experience

Job description

TJ Maxx, part of The TJX Companies, Inc., in Monrovia, CA, is hiring to deliver a top-tier customer experience in a fast-paced store environment. The role emphasizes engaging with customers, processing purchases, and supporting merchandising and loss-prevention standards.

You'll join a team that values honesty, integrity, and collaboration, with opportunities to grow. Starting pay ranges from $16.90 to $17.40 per hour, with benefits including associate discounts, 401(k) contributions, and