Retail Customer Experience Associate | Flexible Schedule

The TJX Companies, Inc.; Madera (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) contributions

Cell phone discounts

Credit union

Referral bonuses

Job summary

Marshalls at USA Marshalls Store 1191 in Madera, CA seeks team members who deliver exceptional customer service and maintain an organized store environment. You will engage customers, follow loss-prevention standards, and support merchandising and checkout processes.

The role requires flexible hours, strong communication, and the ability to multi-task across areas. Competitive benefits and a supportive team culture are highlighted in the offer.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Works effectively with peers and supervisors.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back to customer.
• Maintains and upholds merchandising philosophy and follows procedures and standards.
• Initiates and participates in store recovery throughout the day.
• Provides and accepts recognition and constructive feedback.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

Marshalls at USA Marshalls Store 1191 in Madera, CA seeks team members who deliver exceptional customer service and maintain an organized store environment. You will engage customers, follow loss-prevention standards, and support merchandising and checkout processes.

The role requires flexible hours, strong communication, and the ability to multi-task across areas. Competitive benefits and a supportive team culture are highlighted in the offer.