Retail Customer Experience Associate — Flexible Hours & Discounts

TJX; Newton (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health, dental and vision plans

Paid parental leave

Job summary

TJX, including TJ Maxx, Marshalls and other banners, is hiring at our Newton, MA location. The role focuses on delivering an outstanding customer experience, maintaining store standards, and supporting various store areas as needed.

You will engage with customers, handle transactions, assist with merchandising and safety practices, and collaborate with team members to meet store goals. Competitive pay and comprehensive benefits accompany the role.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Respond well to changes in direction or unexpected situations.
• Able to lift heavy objects with or without accommodations.

Responsibilities

• Provide a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Follow operational, merchandising, and loss prevention standards.
• Ring purchases/returns accurately and manage cash per procedures.
• Promote credit and loyalty programs.
• Support store recovery and housekeeping throughout the day.
• Adhere to labor laws and store policies.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Job description

TJX, including TJ Maxx, Marshalls and other banners, is hiring at our Newton, MA location. The role focuses on delivering an outstanding customer experience, maintaining store standards, and supporting various store areas as needed.

You will engage with customers, handle transactions, assist with merchandising and safety practices, and collaborate with team members to meet store goals. Competitive pay and comprehensive benefits accompany the role.