Retail Customer Experience Associate | Flexible Hours & Discount

The TJX Companies, Inc.; Florida; On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement leave

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Job summary

HomeGoods in Royal Palm Beach, FL, part of The TJX Companies, invites you to join a team that delivers a highly satisfying customer experience while upholding store cleanliness and operational standards. You may be cross-trained across areas to support the business and ensure an engaging shopping environment.

The role emphasizes friendly service, accurate checkout, promotion of credit/loyalty programs, and adherence to labor laws.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture
• Accurately rings customer purchases/returns and counts change back to customer
• Promotes credit and loyalty programs
• Maintains merchandising philosophy and follows procedures
• Processes and prepares merchandise for the sales floor
• Initiates and participates in store recovery
• Maintains cleanliness and recovery standards for the sales floor
• Provides and accepts recognition and constructive feedback
• Adheres to labor laws, policies and procedures
• Supports shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Job description

HomeGoods in Royal Palm Beach, FL, part of The TJX Companies, invites you to join a team that delivers a highly satisfying customer experience while upholding store cleanliness and operational standards. You may be cross-trained across areas to support the business and ensure an engaging shopping environment.

The role emphasizes friendly service, accurate checkout, promotion of credit/loyalty programs, and adherence to labor laws.