Retail Customer Experience Associate – Discount Eligible

Winners Merchants International, L.P.; United States; Sur place; USD 18 000 - 19 000; Plein temps

Avantages offerts par ce poste

Associate discount

401(k) plan

Health insurance

Paid holidays

Career development

Résumé du poste

TJ Maxx in Decatur, USA, is hiring a Retail Associate to deliver exceptional customer experiences, maintain store standards, and support multiple areas of the store as needed. You will ring purchases, assist customers, and uphold loss prevention guidelines in a dynamic off-price retail environment.

The role emphasizes excellent communication, ability to multitask, and adherence to company procedures, with a focus on teamwork and a positive store culture.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsabilités

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Connaissances

Customer service

Effective communication

Organizational skills

Multi-tasking

Flexible schedule

Heavy lifting ability

Description du poste

TJ Maxx in Decatur, USA, is hiring a Retail Associate to deliver exceptional customer experiences, maintain store standards, and support multiple areas of the store as needed. You will ring purchases, assist customers, and uphold loss prevention guidelines in a dynamic off-price retail environment.

The role emphasizes excellent communication, ability to multitask, and adherence to company procedures, with a focus on teamwork and a positive store culture.