Retail Customer Experience Associate

Dollar Tree; Winsted (CT); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And many more!

Job summary

Dollar Tree is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, manage sales transactions at the register, and help keep the store clean and well stocked.

You will receive merchandise, stock shelves, and support unloading and replenishment while maintaining a safe, respectful environment. Strong communication and problem solving are valued, along with the ability to follow instructions and work

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform heavy mobility tasks.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and general neatness.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Organizational skills

Teamwork

Education

High school diploma

Job description

Dollar Tree is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, manage sales transactions at the register, and help keep the store clean and well stocked.

You will receive merchandise, stock shelves, and support unloading and replenishment while maintaining a safe, respectful environment. Strong communication and problem solving are valued, along with the ability to follow instructions and work