Retail Customer Experience Associate

Dollar Tree, Inc.; West Lafayette (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate for our West Lafayette, IN store. This part-time position focuses on delivering a great shopping experience by assisting customers, processing transactions, stocking merchandise, and maintaining store cleanliness.

The role requires a high school diploma or equivalent, retail/guest service experience, and the ability to lift 30–50 lbs. Strong communication and organizational skills are essential to ensure a safe, friendly environment for

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned*.

Skills

Customer service

Communication

Organizational skills

Problem solving

Following instructions

Lifting ability

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate for our West Lafayette, IN store. This part-time position focuses on delivering a great shopping experience by assisting customers, processing transactions, stocking merchandise, and maintaining store cleanliness.

The role requires a high school diploma or equivalent, retail/guest service experience, and the ability to lift 30–50 lbs. Strong communication and organizational skills are essential to ensure a safe, friendly environment for