Part-Time Retail Customer Experience Associate

Dollar Tree, Inc.; Greencastle (IN); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate to join our Greencastle, Indiana store. The role involves assisting customers, handling sales transactions, and ensuring a clean, well-stocked store.

You will help unload merchandise, stock shelves, and maintain a safe, friendly shopping environment throughout shifts. The position requires strong communication and organizational skills, the ability to lift 30–50 lbs, and prior customer service experience in retail or similar settings.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hospitality, grocery, or related fields preferred.
• Ability to read and follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs from floor to overhead and perform frequent walking, standing, stooping, kneeling, climbing, pushing, and pulling.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while operating a cash register.
• Maintain security of cash and protect store assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment for customers, associates, and leaders.
• Maintain store cleanliness, including bathrooms, floors, and trash removal.
• Perform other duties as assigned.

Skills

Customer service

Follow instructions

Communication skills

Lifting up to 50 lbs

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to join our Greencastle, Indiana store. The role involves assisting customers, handling sales transactions, and ensuring a clean, well-stocked store.

You will help unload merchandise, stock shelves, and maintain a safe, friendly shopping environment throughout shifts. The position requires strong communication and organizational skills, the ability to lift 30–50 lbs, and prior customer service experience in retail or similar settings.