Retail Customer Experience Associate

Dollar Tree Stores; West Branch (MI); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical, pharmacy, dental, and vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores is seeking a Customer Service Associate in West Branch, Michigan, to deliver an exceptional shopping experience. Key duties include assisting customers, managing sales transactions, and maintaining store cleanliness.

The ideal candidate should have a high school diploma or equivalent, previous customer service experience, and strong communication skills. Benefits include health insurance, retirement plans, and educational assistance.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Ensure a positive, safe, and respectful environment while maintaining professional relationships.
• Keep the store well-stocked, and recover merchandise.

Skills

Customer service experience

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores is seeking a Customer Service Associate in West Branch, Michigan, to deliver an exceptional shopping experience. Key duties include assisting customers, managing sales transactions, and maintaining store cleanliness.

The ideal candidate should have a high school diploma or equivalent, previous customer service experience, and strong communication skills. Benefits include health insurance, retirement plans, and educational assistance.