Retail Customer Experience Associate

The TJX Companies, Inc.; Virginia Beach (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits

Paid holidays

Job summary

The TJX Companies, Inc. in Virginia Beach, VA is seeking a customer-focused associate at Marshalls Store 0337. You will assist customers, ring purchases, and keep the sales floor organized while supporting loss prevention and merchandising standards.

This role requires flexible hours, strong communication, attention to detail, and the ability to multitask and lift items. Retail experience is preferred, with pay ranging from $13.50 to $14.00 per hour.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a retail environment.
• Able to respond to changes or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture with honesty, integrity, and respect.
• Rings customer purchases/returns and counts change back to customers.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and processes merchandise for the sales floor.
• Participates in store recovery and keeps the floor clean and organized.
• Adheres to labor laws, policies, and procedures.
• Supports store shrink reduction goals and safety initiatives.

Skills

Customer service

Flexibility

Communication

Organizational skills

multitasking

Adaptability

Physical ability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Virginia Beach, VA is seeking a customer-focused associate at Marshalls Store 0337. You will assist customers, ring purchases, and keep the sales floor organized while supporting loss prevention and merchandising standards.

This role requires flexible hours, strong communication, attention to detail, and the ability to multitask and lift items. Retail experience is preferred, with pay ranging from $13.50 to $14.00 per hour.