Retail Customer Experience Associate

Dollar Tree, Inc.; Virginia; On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to join our Virginia store team. You will assist customers with questions, process transactions at the register, and help maintain a welcoming environment.

Responsibilities include stocking, receiving merchandise, unloading trucks, cleaning duties, and supporting store operations as needed. This is a part-time position with friendly customer interaction expectations.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hospitality, grocery or similar is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking/standing.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment as per standards.
• Ensure a positive, safe, and respectful environment with customers, associates and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Follow instructions

Physical strength

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to join our Virginia store team. You will assist customers with questions, process transactions at the register, and help maintain a welcoming environment.

Responsibilities include stocking, receiving merchandise, unloading trucks, cleaning duties, and supporting store operations as needed. This is a part-time position with friendly customer interaction expectations.