Retail Customer Experience Associate

Dollar Tree Stores INC; Town of Cheektowaga (NY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, restock, unload merchandise, and maintain a clean, safe store environment in Cheektowaga, NY.

The role emphasizes excellent customer service, ability to lift up to 50 lbs, and strong communication. Part-time positions are available with opportunities for growth and benefits.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and teammates.
• Maintain cleanliness throughout the store, including bathrooms and floors.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Following instructions

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, restock, unload merchandise, and maintain a clean, safe store environment in Cheektowaga, NY.

The role emphasizes excellent customer service, ability to lift up to 50 lbs, and strong communication. Part-time positions are available with opportunities for growth and benefits.