Retail Customer Experience Associate

Dollar Tree, Inc.; St. Charles (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate in St. Charles, IL to provide a positive shopping experience. You will assist customers, handle transactions, stock shelves, and keep the store clean and secure while maintaining friendly interactions with guests and teammates.

The role is part-time and requires the ability to lift 30–50 lbs, stand and walk for extended periods, and follow store policies. Prior retail or service experience is preferred and opportunities for growth are available.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Able to follow instructions and interpret operating documents.
• Must lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship-management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making abilities required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at a cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and unload trucks; restock as needed.
• Maintain a clean, safe, and presentable store with friendly interactions.
• Other duties as assigned.

Skills

Customer service

Communication

Relationship management

Organization

Problem solving

Decision making

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate in St. Charles, IL to provide a positive shopping experience. You will assist customers, handle transactions, stock shelves, and keep the store clean and secure while maintaining friendly interactions with guests and teammates.

The role is part-time and requires the ability to lift 30–50 lbs, stand and walk for extended periods, and follow store policies. Prior retail or service experience is preferred and opportunities for growth are available.