Retail Customer Experience Associate

dollartree; Selma (AL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Selma, AL is seeking a part-time Customer Service Associate to assist customers, manage transactions at the register, and keep the store stocked and clean. You will unload merchandise, stock shelves, and ensure a safe, friendly shopping environment for guests and team members.

This role emphasizes strong customer service, reliability, and the ability to lift up to 50 lbs. The position offers flexible hours and opportunities to contribute to store operations.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.

Skills

Customer service

Retail experience

Communication

Problem-solving

Education

High school diploma or equivalent

Job description

Dollar Tree in Selma, AL is seeking a part-time Customer Service Associate to assist customers, manage transactions at the register, and keep the store stocked and clean. You will unload merchandise, stock shelves, and ensure a safe, friendly shopping environment for guests and team members.

This role emphasizes strong customer service, reliability, and the ability to lift up to 50 lbs. The position offers flexible hours and opportunities to contribute to store operations.