Retail Customer Experience Associate

dollartree; Provo (UT); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a part-time Customer Service Associate in Provo, UT to assist customers, handle transactions, and maintain store appearance.

The role emphasizes friendly customer interactions, merchandise stocking, safety, and adherence to store policies. Prior retail or service experience is preferred, with responsibilities including unloading shipments and supporting daily operations.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Lift 30–50 lbs from floor to above shoulder height; frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Communication skills

Problem solving

Follow instructions

Physical stamina

Administrative/organizational

Attention to detail

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a part-time Customer Service Associate in Provo, UT to assist customers, handle transactions, and maintain store appearance.

The role emphasizes friendly customer interactions, merchandise stocking, safety, and adherence to store policies. Prior retail or service experience is preferred, with responsibilities including unloading shipments and supporting daily operations.