Retail Customer Experience Pro

Dollar Tree, Inc.; Hilliard (OH); On-site; USD 17,000 - 18,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate II in a retail setting in Ohio. You will assist with daily store operations, merchandising, stocking, and customer service while supporting cash register duties as needed.

The role emphasizes a clean, welcoming store environment and safe procedures. The position requires strong customer service skills, reliability, and the ability to lift 30–50 lbs, with normal physical demands for a fast-paced store.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including bathrooms, floors, and trash.
• Ensuring a positive, safe, and respectful environment while interacting with customers and staff.
• Managing sales transactions while working the assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Skills

Customer service

Communication skills

Problem solving

Integrity

Math basics

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate II in a retail setting in Ohio. You will assist with daily store operations, merchandising, stocking, and customer service while supporting cash register duties as needed.

The role emphasizes a clean, welcoming store environment and safe procedures. The position requires strong customer service skills, reliability, and the ability to lift 30–50 lbs, with normal physical demands for a fast-paced store.