Retail Customer Experience Associate

JD Sports; New York, Northern (NY, KY); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

401K plan

Employee discounts

Job summary

JD Finish Line in New York, NY is seeking a Store Associate to support daily store operations and deliver outstanding customer experiences. You will assist customers, manage merchandise, and participate in inventory and visual merchandising tasks.

This role requires a friendly, proactive approach, strong communication, and the ability to work flexible hours, including weekends and holidays. Training and opportunities for growth are provided within a dynamic retail environment.

Qualifications

• Experience in retail or similar role with sales targets.
• Customer-centric with a passion for service.
• Strong communication and collaboration skills.
• Willingness to work flexible hours, including weekends and holidays.
• Proficient reading, writing, and math in English.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Drive store sales and profitability through effective merchandising and promotions.
• Handle inventory, visual merchandising, shipments, order fulfillment and store maintenance.
• Collaborate with team and follow store policies including health and safety.
• Assist with additional duties and projects as required.

Skills

Retail experience

Customer service

Communication

Flexibility

Teamwork

Tools

POS systems

Job description

JD Finish Line in New York, NY is seeking a Store Associate to support daily store operations and deliver outstanding customer experiences. You will assist customers, manage merchandise, and participate in inventory and visual merchandising tasks.

This role requires a friendly, proactive approach, strong communication, and the ability to work flexible hours, including weekends and holidays. Training and opportunities for growth are provided within a dynamic retail environment.