Retail Customer Experience Associate

Family Dollar; Morton (MS); On-site; USD 11,000 - 17,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Morton, MS is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, operate the cash register, stock shelves, and keep the store clean and organized.

The role emphasizes customer service, teamwork, and reliability, with responsibilities spanning greeting customers, maintaining store security, processing transactions, and supporting loading and unloading as needed.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs. and perform frequent standing, walking, and stocking tasks.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment for customers and associates.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Cash handling

Sales assistance

Communication

Store operations

Teamwork

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Morton, MS is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, operate the cash register, stock shelves, and keep the store clean and organized.

The role emphasizes customer service, teamwork, and reliability, with responsibilities spanning greeting customers, maintaining store security, processing transactions, and supporting loading and unloading as needed.