Retail Customer Experience Associate

Dollar Tree Stores; Morristown (VT); On-site; USD 19,286 - 23,419; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in Morristown, VT is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, process transactions at the register, and keep the store clean and stocked.

This role requires excellent customer service, strong organizational and communication skills, and the ability to lift up to 50 lbs. Prior retail experience is preferred; the position emphasizes teamwork and respectful interactions with customers and colleagues.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and perform physical tasks.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Organization

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Morristown, VT is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, process transactions at the register, and keep the store clean and stocked.

This role requires excellent customer service, strong organizational and communication skills, and the ability to lift up to 50 lbs. Prior retail experience is preferred; the position emphasizes teamwork and respectful interactions with customers and colleagues.