Retail Customer Experience Associate

The TJX Companies, Inc.; Lee's Summit (MO); Sur place; USD 21 000 - 22 000; Plein temps

Avantages offerts par ce poste

Associate discount

401(k) Plan contributions

Health insurance

Dental/Vision coverage

Paid holidays

Résumé du poste

The TJX Companies, Inc. in Lees Summit, MO is recruiting a Store Associate to deliver an exceptional customer experience, process transactions accurately, and support store operations. You will help maintain a clean, organized sales floor and participate in merchandising and loss prevention initiatives.

The role emphasizes friendly service, teamwork, and adaptability to changing business needs. A flexible schedule and prior retail experience are preferred; comprehensive benefits are offered.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsabilités

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment

Description du poste

The TJX Companies, Inc. in Lees Summit, MO is recruiting a Store Associate to deliver an exceptional customer experience, process transactions accurately, and support store operations. You will help maintain a clean, organized sales floor and participate in merchandising and loss prevention initiatives.

The role emphasizes friendly service, teamwork, and adaptability to changing business needs. A flexible schedule and prior retail experience are preferred; comprehensive benefits are offered.