Retail Customer Experience Associate

Dollar Tree, Inc.; Lake City (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales transactions, and help with stocking and merchandising at our Lake City location.

The role emphasizes friendly customer interactions, safety, and maintaining a clean store environment. Prior retail or service experience is preferred and you will be expected to follow procedures and lift up to 50 lbs as needed.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain store cleanliness, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Following instructions

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales transactions, and help with stocking and merchandising at our Lake City location.

The role emphasizes friendly customer interactions, safety, and maintaining a clean store environment. Prior retail or service experience is preferred and you will be expected to follow procedures and lift up to 50 lbs as needed.