Retail Customer Experience Associate

Dollar Tree, Inc.; Kerrville (TX); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Kerrville, TX is seeking a part-time Customer Service Associate to help customers with questions and recommendations, process transactions at the register, stock shelves, and keep the store clean and organized. This role supports merchandising, unloads shipments, and maintains safety while delivering friendly service.

You will work with the team and store leaders to ensure a positive shopping experience, handle cash responsibly, and perform additional duties as needed.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment per productivity standards.
• Maintain a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash removal, and neat presentation.
• Other duties as assigned.

Skills

Customer service

Communication

Lifting heavy objects

Cash handling

Stocking

Teamwork

Problem solving

Education

High school diploma

Tools

Cash register system

Job description

Dollar Tree in Kerrville, TX is seeking a part-time Customer Service Associate to help customers with questions and recommendations, process transactions at the register, stock shelves, and keep the store clean and organized. This role supports merchandising, unloads shipments, and maintains safety while delivering friendly service.

You will work with the team and store leaders to ensure a positive shopping experience, handle cash responsibly, and perform additional duties as needed.