Retail Customer Experience Associate

The TJX Companies, Inc.; Kearney (NE); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Referral bonuses

Credit union

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking a front-line associate in Kearney, NE. You will deliver a high-quality customer experience, engage with customers, and maintain a clean, well-organized store environment to support business needs.

The role emphasizes customer service, strong communication, and teamwork, with the ability to lift heavy objects and adapt to changes in direction. Retail experience is a plus, and a competitive compensation package accompanies benefits.

Qualifications

• Excellent customer service skills are required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task effectively.
• Ability to respond to changes or unexpected situations.
• Ability to lift heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience is preferred.

Responsibilities

• Model established customer experience practices with customers.
• Support a positive store culture through honesty, integrity, and respect.
• Ring purchases/returns accurately and count change per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and procedures.
• Prepare merchandise for the floors per company standards.
• Initiate and participate in store recovery as needed.
• Maintain cleanliness and recovery across the store.
• Provide and accept recognition and constructive feedback.
• Adhere to labor laws, policies, and procedures.
• Support shrink reduction goals and safety programs.
• Perform other duties as assigned.

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience preferred

Job description

Marshalls, part of The TJX Companies, Inc., is seeking a front-line associate in Kearney, NE. You will deliver a high-quality customer experience, engage with customers, and maintain a clean, well-organized store environment to support business needs.

The role emphasizes customer service, strong communication, and teamwork, with the ability to lift heavy objects and adapt to changes in direction. Retail experience is a plus, and a competitive compensation package accompanies benefits.