Retail Customer Experience Associate

Dollar Tree, Inc.; Jamestown (NY); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Part-time Customer Service Associate at our Jamestown, NY location to deliver a great shopping experience.

You will assist customers with questions, manage transactions at the cash register, and help maintain store cleanliness and stock levels. You will also unload trucks, replenish stock, receive merchandise, and ensure a safe, friendly environment while maintaining professional interactions with customers and team members.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing and pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store including bathrooms, floors, and waste removal.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Part-time Customer Service Associate at our Jamestown, NY location to deliver a great shopping experience.

You will assist customers with questions, manage transactions at the cash register, and help maintain store cleanliness and stock levels. You will also unload trucks, replenish stock, receive merchandise, and ensure a safe, friendly environment while maintaining professional interactions with customers and team members.