Retail Customer Experience Associate

Family Dollar Stores Of New Mexico LLC; Hernandez (NM); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of New Mexico LLC in Hernandez, NM, is seeking a Part-time Customer Service Associate to join our store. You will greet customers, assist with questions, and process sales at the register while maintaining a clean, organized, and safe shopping environment.

Applicants should have a high school diploma or equivalent; prior retail or service experience is preferred. You’ll work with a friendly team and contribute to a positive customer experience daily.

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills

Customer service

Retail experience

Communication skills

Cash handling

Lifting 30-50 lbs

Teamwork

Education

High school diploma

Job description

Family Dollar Stores Of New Mexico LLC in Hernandez, NM, is seeking a Part-time Customer Service Associate to join our store. You will greet customers, assist with questions, and process sales at the register while maintaining a clean, organized, and safe shopping environment.

Applicants should have a high school diploma or equivalent; prior retail or service experience is preferred. You’ll work with a friendly team and contribute to a positive customer experience daily.