Retail Customer Experience Associate

The TJX Companies, Inc.; Germantown (TN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

Health insurance

EAP

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

Marshalls at The TJX Companies, Inc. in Germantown, TN seeks an energetic associate to deliver a highly satisfied customer experience and maintain an organized store environment. You will interact with customers, support loss prevention, and participate in merchandising, checkout, and store recovery processes.

You will promote credit and loyalty programs, work with peers and supervisors, and adapt to changing directions while upholding labor laws and safety standards. Competitive benefits apply.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Model established customer experience practices for customers and colleagues.
• Promote credit and loyalty programs.
• Ring customer purchases/returns accurately and handle transactions per procedures.
• Process and prepare merchandise for the sales floor per standards.
• Support store recovery and maintain cleanliness and safety throughout the day.
• Assist in other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Teamwork

Retail experience

Job description

Marshalls at The TJX Companies, Inc. in Germantown, TN seeks an energetic associate to deliver a highly satisfied customer experience and maintain an organized store environment. You will interact with customers, support loss prevention, and participate in merchandising, checkout, and store recovery processes.

You will promote credit and loyalty programs, work with peers and supervisors, and adapt to changing directions while upholding labor laws and safety standards. Competitive benefits apply.