Retail Customer Experience Associate

The TJX Companies, Inc.; Enterprise (AL); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

Life insurance

Job summary

TJ Maxx Store in Enterprise, AL is hiring for a Retail Associate. You will deliver a highly satisfactory customer experience by engaging with customers, maintaining store standards, and supporting loss prevention and merchandising procedures.

The role may involve moving between departments to meet business needs. We value strong communication, adaptability, teamwork, and the ability to handle multiple tasks while providing friendly service in a fast-paced retail environment.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Attention to detail

Job description

TJ Maxx Store in Enterprise, AL is hiring for a Retail Associate. You will deliver a highly satisfactory customer experience by engaging with customers, maintaining store standards, and supporting loss prevention and merchandising procedures.

The role may involve moving between departments to meet business needs. We value strong communication, adaptability, teamwork, and the ability to handle multiple tasks while providing friendly service in a fast-paced retail environment.