Retail Customer Experience Associate

The TJX Companies, Inc.; Crystal (MN); On-site; USD 42,981,000 - 44,414,000; Part time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Credit union

Referral bonuses

Employee assistance program

Job summary

The TJX Companies, Inc. is hiring at Marshalls in Crystal, MN. This role emphasizes delivering an exceptional customer experience, handling transactions, promoting loyalty programs, and supporting store operations to keep the sales floor organized and safe.

The position requires strong communication, multitasking, and adaptability with a flexible schedule. Prior retail experience is a plus, and employees benefit from associate discounts and comprehensive eligibility benefits.

Qualifications

• Demonstrates excellent customer service and communication
• Able to adjust to changing tasks and directions throughout shifts
• Capable of lifting heavy objects and maintaining a tidy, safe store environment
• Experience in retail or customer-facing roles preferred

Responsibilities

• Deliver a highly satisfactory customer experience by engaging with customers
• Ring up purchases, process returns, and manage cash handling per procedures
• Promote credit and loyalty programs to customers
• Support store merchandising, recovery, and backroom organization
• Maintain cleanliness and safety standards on the sales floor
• Assist in store operations as needed and follow loss prevention guidelines
• Collaborate with team members to meet store goals

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Adaptability

Physical strength

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is hiring at Marshalls in Crystal, MN. This role emphasizes delivering an exceptional customer experience, handling transactions, promoting loyalty programs, and supporting store operations to keep the sales floor organized and safe.

The position requires strong communication, multitasking, and adaptability with a flexible schedule. Prior retail experience is a plus, and employees benefit from associate discounts and comprehensive eligibility benefits.