Retail Customer Experience Associate

Dollar Tree, Inc.; Fredericksburg (TX); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, and keep the store stocked and clean. You will unload trucks, replenish stock, and ensure a safe, friendly environment for customers and staff.

The role emphasizes strong communication, organizational, and problem-solving abilities, with responsibilities that include maintaining store cleanliness and handling various duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hospitality, grocery, or drug store environments highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet physical demands.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neatness of all areas.
• Other duties as assigned*

Skills

Customer service

Follow instructions

Lifting 30-50 lbs

Organizational skills

Communication skills

Problem-solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, and keep the store stocked and clean. You will unload trucks, replenish stock, and ensure a safe, friendly environment for customers and staff.

The role emphasizes strong communication, organizational, and problem-solving abilities, with responsibilities that include maintaining store cleanliness and handling various duties as assigned.