Retail Customer Experience Associate

Dollar Tree, Inc.; Brentwood (NY); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate to support shoppers with questions, process transactions, and help unload and stock merchandise. The role emphasizes maintaining a clean, safe, and friendly store environment with professional interactions with customers and teammates.

Experience in retail or similar environments is highly valued, along with the ability to follow instructions and lift 30–50 lbs as needed.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Cash handling

Communication

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to support shoppers with questions, process transactions, and help unload and stock merchandise. The role emphasizes maintaining a clean, safe, and friendly store environment with professional interactions with customers and teammates.

Experience in retail or similar environments is highly valued, along with the ability to follow instructions and lift 30–50 lbs as needed.