Retail Customer Experience Associate

TJX; Bend (OR); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Paid holidays

Scholarship program

Job summary

TJX Companies in Bend, Oregon, is hiring to deliver a high-quality customer experience in a fast-paced retail setting. You will interact with customers, maintain a clean store, and support daily operations while promoting credit and loyalty programs.

The role may require cross-training and adherence to store policies. Applicants should have strong customer service, communication, and organizational skills, with the ability to multitask and adapt to changing directions.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back to customer according to SOPs.
• Maintains merchandising philosophy and follows procedures and standards.
• Prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains cleanliness and recovery standards for the sales floor and store area.
• Supports safety, labor policies, and shrink reduction goals.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Heavy lifting

Teamwork

Retail experience

Job description

TJX Companies in Bend, Oregon, is hiring to deliver a high-quality customer experience in a fast-paced retail setting. You will interact with customers, maintain a clean store, and support daily operations while promoting credit and loyalty programs.

The role may require cross-training and adherence to store policies. Applicants should have strong customer service, communication, and organizational skills, with the ability to multitask and adapt to changing directions.