Retail Customer Experience Associate

TJX; Austin (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays

Job summary

TJ Maxx at TJX Companies, a Fortune 100 off-price retailer, seeks team members to deliver exceptional customer experiences in a fast-paced Austin store. The role supports merchandising, pricing, and loss-prevention standards while maintaining a clean sales floor and engaging customers.

Starting pay ranges from USD $15.00 to $15.50 per hour, with benefits including associate discounts, health plans, and 401(k) contributions. Flexible scheduling and growth opportunities are available.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Accurately rings customer purchases/returns and handles change per procedures.
• Promotes credit and loyalty programs.
• Prepare merchandise for the sales floor following procedures.
• Participate in store recovery and maintain store cleanliness.
• Support loss prevention standards and safety policies.
• Assist in other areas of the store as needed.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Adaptability

Lifting

Teamwork

Retail experience

Job description

TJ Maxx at TJX Companies, a Fortune 100 off-price retailer, seeks team members to deliver exceptional customer experiences in a fast-paced Austin store. The role supports merchandising, pricing, and loss-prevention standards while maintaining a clean sales floor and engaging customers.

Starting pay ranges from USD $15.00 to $15.50 per hour, with benefits including associate discounts, health plans, and 401(k) contributions. Flexible scheduling and growth opportunities are available.