Retail Customer Experience Associate

Dollar Tree, Inc.; Alton (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience at our Alton store. You will assist customers, handle transactions, and help keep the store stocked and organized while maintaining safety and a friendly environment.

The role requires reliable attendance, the ability to lift 30–50 lbs, and strong communication skills. Prior retail or service experience is highly valued, with opportunities to grow within the company as you connect with customers

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hospitality, or grocery environments preferred.
• Ability to follow instructions and read operating procedures.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, bending, and stooping.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Stock shelves and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment.
• Maintain a clean, safe, and friendly store environment.
• Other duties as assigned.

Skills

Customer service

Cash handling

Stock replenishment

Communication

Teamwork

Safety awareness

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience at our Alton store. You will assist customers, handle transactions, and help keep the store stocked and organized while maintaining safety and a friendly environment.

The role requires reliable attendance, the ability to lift 30–50 lbs, and strong communication skills. Prior retail or service experience is highly valued, with opportunities to grow within the company as you connect with customers