Retail Customer Care Specialist

SonicJobs Inc.; Houston (TX); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Houston, TX is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, and keep the store clean and organized.

The role emphasizes friendly interactions, attention to detail, and safety. Part-time opportunities exist; training provided, and you will participate in stock replenishment and merchandise loading.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Maintain a safe, positive, and respectful environment with customers and staff.
• Keep the store clean, restock bathrooms, sweep and mop floors, take out trash.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Cash handling

Following instructions

Physical strength

Education

High school diploma or equivalent

Job description

Family Dollar in Houston, TX is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the register, and keep the store clean and organized.

The role emphasizes friendly interactions, attention to detail, and safety. Part-time opportunities exist; training provided, and you will participate in stock replenishment and merchandise loading.