Retail Customer Care Specialist

Dollar Tree, Inc.; Berkeley (CA); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate in Berkeley, CA to deliver a positive shopping experience. You will assist customers, handle cash transactions, keep shelves stocked, receive merchandise, and help unload trucks while maintaining a clean, safe store environment.

The role emphasizes friendly customer interactions, adherence to store policies, and a willingness to perform varied duties as needed. Part-time status is noted.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform related physical duties.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and associates.

Skills

Customer service

Communication

Organization

Problem solving

Following instructions

Relationship management

Education

High school diploma

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate in Berkeley, CA to deliver a positive shopping experience. You will assist customers, handle cash transactions, keep shelves stocked, receive merchandise, and help unload trucks while maintaining a clean, safe store environment.

The role emphasizes friendly customer interactions, adherence to store policies, and a willingness to perform varied duties as needed. Part-time status is noted.