Retail Customer Care Associate — Part Time

Dollar Tree, Inc.; Merrillville (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Merrillville, IN is seeking a Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions at the register, stock shelves, and keep the store clean and organized.

This part-time role requires dependable teamwork, the ability to lift up to 50 lbs, and a commitment to friendly, professional interactions with customers and colleagues. Prior retail or service experience is preferred and training is provided.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and waste disposal.
• Other duties as assigned.

Skills

Customer service

Organizational skills

Communication skills

Problem solving

Decision making

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Merrillville, IN is seeking a Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions at the register, stock shelves, and keep the store clean and organized.

This part-time role requires dependable teamwork, the ability to lift up to 50 lbs, and a commitment to friendly, professional interactions with customers and colleagues. Prior retail or service experience is preferred and training is provided.