Retail Customer Care Associate I

Family Dollar Stores Of Louisiana LLC; Farmerville (LA); On-site; USD 34,385,000 - 42,981,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar Stores Of Louisiana LLC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer in Farmerville, LA. You will assist customers, handle sales at the cash register, maintain cash security, and keep the store stocked and presentable.

The role requires good communication skills, the ability to lift up to 50 lbs, and a focus on safety and teamwork to support a positive store environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, bending, lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Louisiana LLC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer in Farmerville, LA. You will assist customers, handle sales at the cash register, maintain cash security, and keep the store stocked and presentable.

The role requires good communication skills, the ability to lift up to 50 lbs, and a focus on safety and teamwork to support a positive store environment.