Retail Customer Associate – Flexible Hours & Benefits

The TJX Companies, Inc.; Wilmington (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision benefits

HSA and FSA options

Job summary

HomeGoods at The TJX Companies, Inc. in Wilmington, NC is hiring to deliver a highly satisfied customer experience. You will engage with customers, uphold store standards, and support various store areas as needed to meet business needs.

The role emphasizes customer service, teamwork, and adherence to all policies. A competitive salary and comprehensive benefits are offered, with a starting pay range that reflects local market conditions.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Job description

HomeGoods at The TJX Companies, Inc. in Wilmington, NC is hiring to deliver a highly satisfied customer experience. You will engage with customers, uphold store standards, and support various store areas as needed to meet business needs.

The role emphasizes customer service, teamwork, and adherence to all policies. A competitive salary and comprehensive benefits are offered, with a starting pay range that reflects local market conditions.