Guest Experience Cashier - Flexible Scheduling

The TJX Companies, Inc.; Wilmington (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision coverage

Paid holidays/vacation/sick

Life insurance

Short/long term disability

Scholarship program

Job summary

HomeGoods at The TJX Companies, Inc. is recruiting for a role focused on delivering a highly satisfied customer experience inside our Wilmington, NC store. You will engage with customers, maintain a clean, organized environment, and support operations to meet business needs.

You’ll model exemplary customer service, promote loyalty programs, and help preserve our store standards. The position emphasizes teamwork, compliance with policies, and a proactive approach to safety and loss prevention.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

HomeGoods at The TJX Companies, Inc. is recruiting for a role focused on delivering a highly satisfied customer experience inside our Wilmington, NC store. You will engage with customers, maintain a clean, organized environment, and support operations to meet business needs.

You’ll model exemplary customer service, promote loyalty programs, and help preserve our store standards. The position emphasizes teamwork, compliance with policies, and a proactive approach to safety and loss prevention.