Holiday Store Associate — Customer Experience

The TJX Companies, Inc.; Wilmington (DE); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays/vacation/sick

Employee assistance program

Job summary

The TJX Companies, Inc. is hiring at HomeGoods in Wilmington, NC. This role focuses on delivering a highly satisfied customer experience by engaging with customers, maintaining a clean store, and following loss prevention standards.

Responsibilities include ringing up purchases, promoting loyalty programs, merchandising, stocking, and supporting safety initiatives. Flexible scheduling and strong communication are required. Prior retail experience is preferred.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising procedures and standards.
• Prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery and maintains store cleanliness.
• Supports safety, loss prevention and follows labor policies.

Job description

The TJX Companies, Inc. is hiring at HomeGoods in Wilmington, NC. This role focuses on delivering a highly satisfied customer experience by engaging with customers, maintaining a clean store, and following loss prevention standards.

Responsibilities include ringing up purchases, promoting loyalty programs, merchandising, stocking, and supporting safety initiatives. Flexible scheduling and strong communication are required. Prior retail experience is preferred.