Retail Customer Associate — Flexible Hours & Benefits

Winners Merchants International, L.P.; Appleton (WI); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Life insurance

Job summary

Winners Merchants International, L.P. in Appleton, WI, is looking for a customer-focused retail associate to deliver a positive shopping experience at Marshalls store 1389. You will engage customers, process transactions accurately, and uphold store cleanliness and organization.

You’ll support merchandising standards, participate in loss prevention, and promote credit and loyalty programs. The role emphasizes teamwork, adaptability, and a safe, welcoming environment for all guests.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexibility

Communication skills

Organizational skills

Multi-tasking

Attention to detail

Job description

Winners Merchants International, L.P. in Appleton, WI, is looking for a customer-focused retail associate to deliver a positive shopping experience at Marshalls store 1389. You will engage customers, process transactions accurately, and uphold store cleanliness and organization.

You’ll support merchandising standards, participate in loss prevention, and promote credit and loyalty programs. The role emphasizes teamwork, adaptability, and a safe, welcoming environment for all guests.