Retail Credit & Customer Care Manager – Growth Path

Rent-A-Center; Cleveland (TN); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Paid Time Off

Sundays Off

Weekly Pay (companywide)

Medical

Dental

Vision

Life Insurance

Short Term Disability

Long Term Disability

Flexible Spending Accounts

401(k) Savings Plan w/company match

Legal Insurance

Identity Theft Protection Plan

Health Savings Accounts

Hospital Indemnity

Critical Illness

Accident Insurance

Job summary

Rent-A-Center in Cleveland, TN is seeking a Credit Assistant Manager to handle credit and collections, deliver exceptional customer service, and contribute to a clean, inviting store environment. You will drive safe deliveries and pickups and support merchandising efforts to ensure a positive customer experience.

The role emphasizes daily customer communications, payment collections, and a hands-on approach to in-store operations, helping customers access quality products while upholding company

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience
• High school diploma or equivalent
• Must be at least 18 years of age
• Valid state driver's license and good driving record — You WILL be driving the company vehicles
• Ability to lift and move product such as furniture, electronics, and appliances
• Great communication and customer service skills

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Job description

Rent-A-Center in Cleveland, TN is seeking a Credit Assistant Manager to handle credit and collections, deliver exceptional customer service, and contribute to a clean, inviting store environment. You will drive safe deliveries and pickups and support merchandising efforts to ensure a positive customer experience.

The role emphasizes daily customer communications, payment collections, and a hands-on approach to in-store operations, helping customers access quality products while upholding company