Retail Credit Analyst

Mercedes-Benz Financial Services USA LLC; Fort Worth (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Annual bonus

Employee lease program

Medical/dental/vision

Disability insurance

Family leave

Tuition assistance

Scholarships program

Corporate holidays

Job summary

Mercedes-Benz Financial Services USA LLC in Fort Worth, TX pursues a Credit Analyst to analyze and investigate consumer and commercial retail and lease credit applications for passenger cars/vans, aiming to mitigate credit risk while supporting dealer partners.

You will build relationships with dealers and Dealer Relations Managers to maximize MBFS retail and lease penetration, participate in negotiations, training, and cross-functional collaboration to improve underwriting operations.

Qualifications

• Applicants must be legally authorized to work in the U.S. at time of application.
• Relocation assistance will not be provided for this position.
• This position requires a minimum of 2 years of overall work experience.
• Preferred experience includes: Business-General 2 years; Collections 1 year; Customer Service 1 year; Remarketing.

Responsibilities

• Analyze and investigate retail and lease credit applications; communicate decisions to dealers via ACE and telephone in a timely manner.
• Negotiate conditional approvals with dealers when necessary; execute buying strategies as directed by management.
• Build positive dealer relations to increase market penetration and provide professional customer service.
• Support training, coaching, and team meetings to improve underwriting skills and contribute to process improvements.

Skills

Analytical skills

Ability to integrate information froma

PC skills

Problem Solving skills

Education

High School Diploma / GED

Bachelor's Degree (preferred)

Tools

Corporate Mainframe

Job description

About Us:

Who is Mercedes-Benz Financial Services? Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle.

Why work at Mercedes-Benz Financial Services?

Working at Mercedes-Benz Financial Services is more than a job – it’s an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We’re a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.

Benefits

• Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance
• Need a vacation? How about just some time for YOU! In addition to our vacation time, you’ll receive fifteen (15) additional corporate holidays, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!
• Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program
• We want you to be healthy! Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities
• Is your family growing? Enjoy generous paid Family Leave Programs - Six Weeks for New Parents; Adoption Expense Reimbursement Programs - up to $6k per child
• Want to go back to school? Tuition Assistance Scholar Program - receive up to $8k in vouchers to complete business-related coursework
• $6k for undergraduate
• $8k for graduate

Job Overview:

Analyze and investigate consumer/commercial retail and lease credit applications for passenger cars/vans. Make decisions to mitigate MBFS credit risk while supporting and maximizing service levels for our dealer partners. Build relationships with the dealers as well as with the Dealer Relations Managers (DRMs) to maximize working relationships and increase MBFS retail and lease penetration.

Responsibilities:

• Analyze, decision and investigate retail and lease credit applications, and communicate those decisions to the dealer via the ACE system and telephone in a timely manner. When necessary, negotiate conditional approvals with dealers. Execute buying strategies for dealer body as directed by management. (60%)
• Build positive dealer relations to increase market penetration while providing professional, courteous, consultative and timely customer service. Support and assist Dealer Relations Managers by becoming the inside sales force and by helping sell the benefits of MBFS retail programs. (20%)
• Participate in ongoing development responsibilities such as training, coaching, and team meetings to improve underwriting skills. Work on various assignments and/or reporting responsibilities to support information sharing for the continuous improvement of the Retail Credit team. (10%)
• Support eContracting and eDiscounting by working directly with the dealer and Case360 to correct mismatch errors between the contract and the MBFS credit system. Liaison between the dealer and the funding department. (10%)

Qualifikationen

Qualifications:

Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position.

This position requires a minimum of 2 years of overall work experience. Preferred experience includes:

• Business-General: 2 years
• Collections: 1 year
• Customer Service: 1 year
• Remarketing

Education:

High School Diploma/(GED) Is Required, Bachelor's Degree Is Preferred.

Skills:

• Analytical skills
• Ability to integrate information from a variety of sources with varied levels of complexity
• PC skills
• Corporate Mainframe
• Problem Solving skills

Additional Skills:

• Well-developed verbal and written skills.
• Strong conflict resolution and negotiation skills.

Recommended Prerequisites:

• Collections Agent; Remarketing Program Advisor; Customer Service Representative; Dealer Services Liaison; Team Leader in any of the aforementioned departments.

EEO/Minorities/Females/Disabled/Vets

Mitarbeiter Events

Mitarbeiterrabatte möglich

Mitarbeiterhandy möglich

Mobilitätsangebote

Betriebliche Altersversorgung

Gesundheitsmaßnahmen

Coaching

Kantine, Café

Parkplatz

Barrierefreiheit

KontaktMercedes-Benz Financial Services USA LLC

14372 Heritage Pkwy76177 Fort WorthDetails zum Standort

NAFTA SSC E-Mail: [e-mail]