Retail Counter / Warehouse

LKQ Corporation; Johnston (RI); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Parental leave

401k with company match

Life insurance

Short-term disability

Employee assistance program

Tuition reimbursement

Employee discounts

Job summary

LKQ Corporation is hiring a customer service-focused individual to greet walk-in customers and handle phone inquiries. The role includes assisting at checkout with up-selling, maintaining neat transaction records, and coordinating warehouse orders for timely pickup.

Strong emphasis on a friendly shopping experience, accuracy in cash handling, and maintaining showroom appearance. Prior customer service experience is preferred, with potential for growth within LKQ’s team environment.

Qualifications

• One year of experience in customer service
• Strong customer service background
• Ability to work in a fast-paced environment

Responsibilities

• Greet customers and maintain friendly contact throughout their shopping experience.
• At checkout, implement suggestive selling techniques and assist with problem-solving.
• Maintain orderly files and accurate cash drawer.
• Observe inventory changes to ensure minimum stock levels and showroom appearance.
• Coordinate warehouse orders to ensure customer orders are ready in a timely fashion.
• Assume other duties as assigned.

Skills

Customer service

Problem solving

Attention to detail

Education

High School Diploma

Tools

Outlook

Word

Excel

Job description

Join the LKQ Family! We’re looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be.

Pay $21.00hr plus great benefits!

Responsible for providing a superior customer service experience to all walk-in contact and phone-contact customers.

Essential Job Duties

• Personally greet every customer as they walk through the door and maintain friendly contact throughout their shopping experience.
• At checkout, implement suggestive selling techniques, as appropriate, and assist with problem-solving.
• Maintain orderly files and clean records of all transactions, as well as anaccurate cash drawer.
• Observe changes in inventory to ensure minimum stock levels and store showroom appearance is appropriate
• Coordinate orders from the warehouse to ensure customers’ orders are ready in a timely fashion.
• Assume other duties as assigned.

Supervisory Responsibilities

• Not responsible for supervising employees.

Minimum Requirements

Education & Experience

• 1 year experience required.
• To perform this job this job successfully, an individual must have a strong customer service background.

Preferred Requirements

• High School Diploma/GED.
• Prior automotive experience and knowledge of automotive parts.
• Two to three years of prior customer service relations.

Knowledge/Skills/Abilities

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.
• Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management.
• Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
• Decisions generally affect one’sown job or assigned functional area.
• Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
• Handle multiple tasks or projects simultaneously with moderate complexity.

Essential Physical Demands/Work Environment

• Travel may be required periodically, including overnight stays (contingent on position requirements).
• May be exposed to extreme temperatures, extreme lighting, and high noise levels.
• May need to stand, walk, push, pull, squat, bend, reach, climb stairs; balance; stoop, kneel, or crouch for extended periods.
• Must be able to lift up to 75 pounds.

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts

Join us for an exciting career journey with positive, driven individuals.