Retail Coordinator

The Plantation at Ponte Vedra; Ponte Vedra Beach (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

The Plantation at Ponte Vedra Beach is seeking a Retail Coordinator to serve members and their guests with appealing merchandise in the golf shop. You will help drive sales, maintain neat displays, and ensure smooth check-in and billing for golfers in a fast-paced club environment.

Responsibilities include inventory coordination, vendor relations, and supporting golf shop events, with emphasis on exceptional customer service, professional appearance, and accurate POS usage (Jonas, ForeTees,

Qualifications

• Some merchandising background.
• Some golf knowledge helpful, strong merchandising exposure in either golf or retail.
• Working knowledge of Jonas and ForeTees for POS and Tee Sheet functionality.

Responsibilities

• Responsible for the daily check in and billing of golfers at the Long Point Golf Shop.
• Assisting in the merchandising operation of the Golf Shop
• Recording of daily sales
• Keeping the Golf Shop neat and clean
• Providing outstanding customer service to all guests, members, and other visitors.
• Must maintain well groomed appearance, conform to uniform requirements, and be generally professional in personal presentation.
• Must have great computer skills utilizing JONAS, CANVA, FORE Tees, and Outlook
• Attendance at functions that are critical to the success and completion of member golf and social events that are sometimes outside the normal work schedule of hours
• Meetings with Sales Reps to help coordinate merchandise buys at both the golf shop and logo shop
• Coordination of invoicing to the accountant for all merchandise purchases

Skills

Merchandising

Customer service

Communication

Professional appearance

Tools

Jonas Club Management

Canva

ForeTees

Outlook

Job description

Job Description Example:

Job Title: Retail Coordinator

Location: Ponte Vedra Beach, Florida

FLSA Status: Hourly, Non Exempt

Department: Golf Operations

Reports To: Director of Golf

Job Summary

Provide the members and their guests with creative and timely merchandise for purchase, strive to attain financial goals set by the Board of Directors, the GM/COO, and Director of Golf.

Essential Duties and Responsibilities

• Responsible for the daily check in and billing of golfers at the Long Point Golf Shop.


• Assisting in the merchandising operation of the Golf Shop


• Recording of daily sales


• Keeping the Golf Shop neat and clean


• Providing outstanding customer service to all guests, members, and other visitors.


• Must maintain well groomed appearance, conform to uniform requirements, and be generally professional in personal presentation.


• Must have great computer skills utilizing JONAS, CANVA, FORE Tees, and Outlook


• Attendance at functions that are critical to the success and completion of member golf and social events that are sometimes outside the normal work schedule of hours


• Meetings with Sales Reps to help coordinate merchandise buys at both the golf shop and logo shop


• Coordination of invoicing to the accountant for all merchandise purchases

Other Functions

• Oversees Cart Staff, and Starter / Ranger programs in relation to the daily operation of tee times and member play


• Other responsibilities include, making tee time reservations


• Tournament management – sign up sheets, on-line reservations


• Ability to organize, delegate responsibility, and follow up on results.


• General golf knowledge to help with the day to day functions of the golf member and golf services as it relates to the club

Minimum Qualifications (Knowledge, Skills and Abilities)

• Some merchandising background


• Some golf knowledge helpful, strong merchandising exposure in either golf or retail


• Working knowledge of Jonas and ForeTees for POS and Tee Sheet functionality.

Skills & Competencies

• Excellent communication


• Member-focused mindset with high emotional intelligence


• Proficiency with POS systems, inventory software, and Microsoft Office applications


• Professional demeanor, adaptability, and sound judgment in fast-paced environments

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to stand the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; stoop; bend; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is regularly exposed to sharp objects, slippery floors, smoke, steam, high temperatures, humidity, and extreme cold. The employee regularly comes into contact with water, sanitation solutions, meat products, poultry products, seafood, and produce items. The employee is frequently required to wash hands. The noise level in the work environment is usually moderate to high.

Equipment Used, but not limited to

• Computer (Word, Excel, Outlook)


• Printer/Copier


• Telephone


• Calculator


• Jonas Club Management

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The Plantation at Ponte Vedra Beach supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Plantation at Ponte Vedra Beach is a Drug Free Workplace and we comply with all provisions of E-Verify.